Optionally add a mobile number
Customers can create an account without providing a phone number or enrolling in SMS.
Phone verification & account notifications
Zenvee SMS opt-in flow
This page documents and links to the live account-registration flow where a customer can optionally enter a mobile number and explicitly agree to receive Zenvee verification and essential account or booking text messages. Account creation remains available without a mobile number or SMS consent.
Give explicit consent
When a number is added for texts, the SMS checkbox starts unchecked and requires an affirmative choice.
Verify ownership
Zenvee sends a one-time code only after consent is recorded for that number.
Disclosure shown beside the unchecked checkbox
Customer consent
The checkbox begins unchecked
I agree to receive SMS from Zenvee at the mobile number provided for one-time verification codes and essential account and booking notifications.
Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.
Customers may create a Zenvee account without providing a mobile number or agreeing to receive SMS.
Messages sent
- One-time phone-number verification codes.
- Essential account security and service notifications.
- Booking confirmations and status updates triggered by customer activity.
Consent evidence
Zenvee records the consent time, mobile number, registration source, and disclosure version. A verification text is not sent unless consent matches the phone number being verified.